Privacy Policy

Last updated: July 1, 2026

Introduction

ToolsD respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or contact us for wholesale inquiries.

Information We Collect

Information You Provide

• Contact details — Name, email address, phone number, WhatsApp number
• Business information — Company name, shipping address, tax ID (if applicable)
• Inquiry details — Product interests, quantities, customization requirements

Information Collected Automatically

• Browser and device information — IP address, browser type, operating system
• Usage data — Pages visited, time spent on site, referral source
• Cookies — Small files stored on your device to improve browsing experience

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide quotes
• Process and fulfill your orders
• Communicate order updates and shipping information
• Improve our website and product offerings
• Send occasional updates about new products or services (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping carriers — To deliver your orders (DHL, FedEx, UPS, freight forwarders)
• Payment processors — To process your payments (banks, Western Union)
• Factory partners — To fulfill OEM or customization requests

All third parties are contractually obligated to protect your data and use it only for the specified purpose.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure server infrastructure
• Encrypted data transmission (HTTPS)
• Limited access to personal information within our team

Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Delete your personal data (where legally permissible)
• Opt out of marketing communications at any time

To exercise these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. You can configure your browser to refuse cookies, though this may affect website functionality.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this privacy policy, please contact us:

• Email: [email protected]
• WhatsApp: +86 138 0013 8000